Frequently Asked Questions

Digitally. The moment your payment completes you get a secure download link on the confirmation page, and a backup link by email. Nothing is shipped physically.

All major cards, Apple Pay, and Google Pay through Stripe’s secure checkout. We never see or store your card details.

Download links are valid for 7 days. Email shop@gtq.tax with your order number and we will reissue your link.

If a digital product is substantially not as described, contact us within 14 days of purchase for a full refund. Full details are on our Refund Policy page.

Each purchase licenses internal use within one firm or one household. You may not resell, redistribute, or republish the files themselves. Multi-firm or enterprise licensing is available — contact shop@gtq.tax.

No. Our digital products are educational materials, templates, and frameworks — general information, not legal or tax advice for your specific situation. For that, book a consultation with our firm.

No, and be wary of anything that promises that. Audit-Shield helps you build stronger documentation, cleaner workflow, and more credible audit-readiness materials. Outcomes depend on your facts and the law.

Listed prices include any applicable sales tax on digital goods. Where the law requires us to remit tax on your purchase, it is handled within the listed price.

Sí. Email shop@gtq.tax in Spanish, or book a Spanish consultation through our main site.